FAQ

Who is my contact when I am at Chalet Hay?

Chloe, is English and lives a short walk away. She is on hand if you have any problems at all…

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Are the roads scary driving to Chalet Hay?

Not at all. The chalet is located high in the Campan valley at 1000m altitudes, because the chalet is in…

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How long does it take to drive from Calais to Chalet Hay?

It is roughly 12 hours with a couple of service station stops…

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How far is Chalet Hay from the airports?

Chalet Hay is 2hrs 15 minutes from Toulouse airport, 40 minutes from Lourdes, 2 hrs from Biarritz and 1hr from…

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How far is Chalet Hay from the ski slopes?

Chalet Hay is a 10 minutes drive to the ski resort car parks at La Mongie. Parking is free and…

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Is the resort good for beginners?

The resort is perfect for beginners and intermediates, there are lots of green and blue runs. The beginners nursery slopes…

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What is the local ski area?

The local ski resort to chalet hay is La Mongie (10 minutes from the chalet by car), La Mongie makes…

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Are all heating costs are included in the price?

Yes, all heating, hot water, water and electric is included in the rental price, we also provide a basket of…

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